PETKIT - EVERSWEET SOLO Water Fountain User Guide and Cleaning Instruction

SOLO Water Fountain Q：What does green/ grass-green light flash mean? A：This is the filter indicator light, reminding you of changing the filter. Long press the home button for at least 5s until the light goes off to reset the working time after the filter is replaced. Q： Why does the water not come up at normal mode which the light is still on? A： 1.Please check if the blue/Orange light is flashing first, if yes, then the device is short of water, please refill the water. But if there is water in the bucket and light is flashing, please ask for A/S. 2、please take out the filter tray and check if the pump is working properly (with water out), if yes, then please check if the silicone tube on fountain top pallet is well connected with the pump or if the tube is stuck with dirt or foreign substances. 3、If the pump has no water up, please clean the pump according to the instructional video(scan the QR code in the manual), but if it’s still not working, please contact for A/S. Q： Why does the water become weak after a period time of usage? A：1. Please check if the fountain top pallet and silicone tube are stuck with foreign substance, if yes, please clean it first. 2. Please check if any component on pump is missing or not installed well. 3. Please clean the pump according to our instructional video. If you can’t solve the problem with above methods, please contact for A/S. Q：Why does the water go down slowly and spill out? A：The material of filter surface is PP cotton...