How to troubleshoot Scan to Network Folder (SMB) configurations on a Brother device

Step by step guide on how to resolve known configuration problems with Scan to Network Folder (SMB) 00:00 Start 00:13 Checking the network folder path 00:27 Checking the username & password 00:45 Checking the device time 01:25 DNS and using an IP address instead 02:35 Firewall / NAS Settings (ensure ports 139 & 445 are open) 02:49 MacOS & Linux (ensure SMB protocol is enabled) -- Related Videos -- How to configure scan to network folder How to set the date & time, including SNTP, on a Brother device How to Configure DNS settings on a Brother device -- Frequently Asked Questions .. Question What protocol does this function use? Answer SMB Question Which Operating Systems is it supported by? Answer Windows, MacOS & Linux. For MacOS & Linux, the SMB protocol must be enabled Question Can I change the SMB version the Brother device uses? Answer Yes you can. Here is a video explaining how to do this. Link Question What ports does this function use? Answer 139 & 445