ISDT Q8 Max Lipo Charger - Issue

ISDT Q8 Max Lipo Charger - Issue Not sure if related but, after upgrading to OS 1.0.0.23, the touch screen becomes unresponsive every time I use the charger for charging/discharging/storage. I have reached out ISDT customer service support and I was told that this is expected behaviour. I consider this poor customer service and poor product quality. I think the chargers from ISDT are great, but this issue made me make this video and share awareness with everyone that might be thinking to buy this product. If any one knows how to fix this issue, I would appreciate your feedback.