Mavic 2 Zoom - Gimbal Motor Overloaded brand new drone

Just purchased a Mavic 2 Zoom yesterday. Updated all firmwares, read all manuals, and on my first test flight I am getting "Gimbal Overload" error. 3 test flights all about 1 minute long, all with same failure. Confirmed the gimbal clamp/cover is removed properly. All packaging/stickers have been removed as well. Tried powering down drone, controller, app, then restarting all in reverse order (app first, controller, drone). Tried doing a gimbal calibration and it gets stuck bouncing between 80-89%. DJI support request #2652316. Related forum posts: