Sony WH-1000XM4 not charging battery only 6 weeks old noise cancelling headset

Purchased on the 31st January 2022, the Sony WH1000-XM4 stopped charging on the 20th March 2022. Things that have been tried and failed: 1) in the video I am using the Sony provided charging cable (could it be any shorter) 2) I am using a usb plug Both of the above work fine on the newly purchased Sony WH-1000XM4. When they work these are great to use. I love the wireless noise cancelling stereo headset but they are useless if they do not charge.