Tactical Empathy & Labeling Emotions in Negotiations

Acknowledging the negative (and sometimes positive) feelings of others in a negotiation can lead to powerful empathy developing between 2 individuals. Utilising your Business English skills to negotiate better deals is a key skill, whether you want to win a new client, strike a great deal with a supplier, or just convince your boss that you deserve that promotion. Add this Tactical Empathy to your Business English Skills to help you become more successful.